TABLE OF CONTENTS


What is Blocking/Unblocking a Supplier

Blocking a supplier means that you are disabling all or some of that supplier's ability. There are four block types to block a supplier.


Block OptionsFunction
Vendor
Blocks all the abilities of the supplier. The supplier will not be available for the customer to initiate any transaction.
Purchase Order
No purchase orders can be sent to that supplier.
GRN
No Goods Received Notes can be raised for that supplier.
Payment
No Payments can be processed to that supplier.


And Unblocking is enabling the blocked ability(s) back.


Will Supplier Gets Notified When They're Blocked

Yes. The suppliers will get notified when the customer blocks them. 


1. A notification that looks similar to the one below is sent to the supplier in-app.



2. An email similar to the one below is also sent to the supplier as a notification.




The same goes for unblocking. The supplier will get notified when they are unblocked.


1. A notification that looks similar to the one below is sent to the supplier in-app.


2. An email similar to the one below is also sent to the supplier as a notification.


How to Block a Supplier

Follow the below steps to block a supplier.


  1. Go to the supplier view page.
  2. Click the Onboarding View tab.
  3. Click More.
    ✔️Dops down.
  4. Click Block.
    ✔️The Block overlay appears. 
  5. Select the Block Type.
  6. Select the Reason.
  7. Click Submit.


You have now successfully blocked that supplier.


How to Unblock a Supplier

Follow the below steps to unblock a supplier.


  1. Go to the supplier view page.
  2. Click the Onboarding View tab.
  3. Click More.
    ✔️Dops down.
  4. Click Unblock.
    ✔️The unblock overlay appears. 
  5. UnSelect the Unblock Type.
  6. Select the Reason.
  7. Click Submit.


You have now successfully unblocked that supplier.

Please feel free to reach out to support@aerchain.io should you have any questions or feedback.